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Print Tracker Authentication Upgrade

Print Tracker is rolling out a powerful and secure authentication platform

Clark McCauley avatar
Written by Clark McCauley
Updated yesterday

Print Tracker is upgrading its authentication system to meet modern security standards. We’re partnering with WorkOS to deliver stronger security, enterprise-grade identity integrations, and a smoother login experience.

What this means for you

For most users: nothing changes.

You’ll continue accessing Print Tracker at https://app.printtrackerpro.com using your existing credentials.

Behind the scenes, you’ll benefit from improved security and new authentication capabilities.

What’s new

  • Enterprise SSO via Microsoft Azure Active Directory (SAML)

  • Support for passkeys (biometrics, hardware security keys, etc.)

  • Multi-factor authentication (MFA)

  • A new, modern login flow

Microsoft login changes

Login with a Microsoft account outside of Azure Active Directory SAML is no longer supported.

Previously, our Microsoft login provided basic single sign-on but did not support enterprise SAML integrations. With WorkOS, we now support full Azure Active Directory SAML, including self-service onboarding.

Azure AD SSO pricing

  • WorkOS charges Print Tracker $125/month per enterprise SAML connection

  • This cost will be passed through directly on your Print Tracker invoice

  • We’ll assist with setup and onboarding

If you previously logged in with Microsoft (non-Azure AD)

If you do not plan to set up Azure AD SSO, you’ll need to set a Print Tracker password:

  1. Go to the login page and enter your email

  2. Click Continue

  3. Select Forgot your password

  4. Click Send reset instructions

  5. Follow the email link to set your password

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