Many business operations revolve around tracking when supplies are low, when they are replaced, and which devices they belong to. The Manage supplies page helps you be proactive by surfacing metrics such as when a supply is going to be replaced, its fill rate, and the number of pages lost to premature replacement.

You can view supplies for every device at an entity, or for one specific device. Print Tracker shows both the currently installed supplies and the historical ones, which together give you a picture of how a customer actually consumes supplies.

Useful on a small screen, or when you only care about a few columns. Some columns, including Lost pages, are hidden by default, so if a metric described below is missing from your table this is where to add it.

You can include supplies belonging to devices and entities below the current entity in your hierarchy. This works almost everywhere in Print Tracker, including here.

By default only currently installed supplies appear. To see supplies that were previously installed and have since been replaced:

This is the view to use when checking whether a replacement record is genuine. See Toner Level Spike Causing Incorrect Toner Replacement Record.

Type into the search bar at the top of the table to filter. You can search by device serial number, model, supply name, and more. Click a column header to sort, and click again to reverse the direction.

Entities with many devices may have hundreds or thousands of supplies, so results are split across pages. Use the controls at the bottom of the table to move between them.

Export the list to CSV to share it or to analyze it in a spreadsheet.

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A manufacturer may give a supply a rated yield, the number of pages it is expected to print. If a supply is replaced before it is used up, the remaining expected pages are lost. That is lost pages, and it is how you identify customers replacing supplies too early.

Print Tracker needs the rated yield to calculate this. Many devices report it; where a device does not, you can enter it manually. If the Lost pages column is missing from your table, add it by customizing columns.

The fill rate, often called coverage rate, is the average percentage of a page covered by supply. Manufacturers usually set a rated yield at an assumed fill rate, and most supplies are rated at 5%.

A supply will not reach its rated yield if the customer's actual fill rate is higher than the rating assumed, because they are putting more toner on the same size page than the supply was designed for. Fill rate is therefore how you explain "why didn't this cartridge last as long as advertised" with data rather than opinion.

It also helps determine true cost per page, compare supplies across manufacturers, and identify waste.

Print Tracker predicts when a supply will reach 0% based on historical printing patterns. Some devices calculate and report this themselves; where a device does not, Print Tracker derives it from that device's own printing history.

Because it is a projection from past behavior, a device with irregular usage will produce a less reliable date. This metric also drives a distinct alert type, which is why an alert can fire while toner still looks high. See Estimated Depletion Alerts: Why They Fire at High Toner Level.

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Setting these gives Print Tracker better supply insight and helps fulfillment teams work proactively.

All four settings are edited the same way: go to either supplies view, find the supply, click the cell in the relevant column, type the value, and press Enter to save.

Part numbers let supply teams reorder exactly what is installed. Print Tracker detects it automatically in some cases. Where it does not, enter it in the Part number column.

Unless told otherwise, Print Tracker assumes every supply is rated at a 5% expected fill rate. If you know the real figure for a supply, enter it in the Expected fill rate column so yield comparisons are accurate.

The manufacturer's expected page count for the supply, given standard assumptions such as the expected fill rate. It is what lost pages is calculated from. Many devices provide it; where one does not, enter it in the Rated yield column.

What you pay for the supply, used to calculate cost per page. Devices never report this, so it has to be entered manually if you want any cost-based metric. Enter it in the Supply cost column.

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None of these metrics can be calculated for a device that returns no supply data. If a device reports meters but shows no toner levels, the usual reason is that Print Tracker does not yet recognize the model well enough to read its supplies. Contact support with the make, model, serial number, and firmware version, and see Device Identified as "printmib": Make and Model Not Recognized.

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